Security & Compliance

At SalesGen, security isn’t just a checkbox—it’s a core pillar of how we operate. We understand that our clients trust us with sensitive data and mission-critical processes, which is why we invest heavily in secure infrastructure, robust compliance protocols, and industry-certified practices.

PCI DSS Compliance

We are proud to maintain full compliance with the Payment Card Industry Data Security Standard (PCI DSS) v4.0.1, the most rigorous security standard for companies that handle credit card data.

  • Annual PCI DSS audits performed by accredited security assessors
  • Full adherence to v4.0.1 requirements, including secure data storage, access control, monitoring, and encryption
  • Redundant infrastructure in our Bacolod and Davao centers, engineered for uptime and data integrity
  • Cloud-based telephony and CRM tools deployed in secure, compliant environments
  • Dedicated IT and QA teams trained in compliance enforcement and continuous risk mitigation

What is PCI DSS?

PCI DSS is a global information security standard established by the Payment Card Industry Security Standards Council (PCI SSC). It was developed to protect cardholder data and reduce credit card fraud. This standard is mandated by all major card brands including Visa, MasterCard, American Express, Discover, and JCB.

Infrastructure & Network Security

We operate in reinforced, access-controlled facilities with enterprise-grade security features:

  • Dual fiber-optic internet lines with failover routing to Palo Alto, CA
  • Uninterruptible power supply (UPS) and 10-second automatic generator failover
  • Separate internet circuits and mapped traffic routes to minimize latency and eliminate unnecessary “hops
  • Physical and network-level security protocols for all connected systems and devices

Employee & Access Controls

  • All agents are background checked, university-educated, and trained in security protocols
  • Workstations are equipped with endpoint security and access controls
  • User permissions and system access are role-based and regularly audited
  • No data is stored locally, ensuring information stays protected within cloud-based and on-premises secure systems

Why This Matters to You

  • Your cardholder and customer data is safe in our hands
  • You reduce your own compliance burden by partnering with a certified provider
  • You gain a team that actively invests in security innovation, resilience, and accountability

Trust Builton Standards

With SalesGen, you’re partnering with a company that doesn’t just meet industry standards we exceed them. From PCI DSS compliance to physical and digital protections, we are committed to safeguarding your data, your customers, and your reputation.

Ready to Scale Smarter?

Let’s talk about how SalesGen can streamline your operations and reduce your overhead without compromising on quality.